{"id":30,"date":"2022-03-21T10:41:24","date_gmt":"2022-03-21T16:41:24","guid":{"rendered":"https:\/\/annualreport.calgarycounselling.com\/2021\/?page_id=30"},"modified":"2022-04-07T11:51:36","modified_gmt":"2022-04-07T17:51:36","slug":"message-from-the-ceo","status":"publish","type":"page","link":"https:\/\/annualreport.calgarycounselling.com\/2021\/message-from-the-ceo\/","title":{"rendered":"Message from the CEO"},"content":{"rendered":"\n<p>We all faced a second year full of challenges and adversity in 2021. Changing public health measures and concern over COVID-19 variants, tested us as individuals and a community. In the face of these challenges the team at CCC knew that we needed to be a source of certainty, trust, and reliability for the people we serve. We were also focused on reducing the distress and uncertainty for our staff. We made the decision to keep staff working remotely in 2021 regardless of how other businesses and organizations in the city were operating. This provided stability, certainty and clarity for staff and our clients greatly reducing stress and anxiety.<\/p>\n\n\n\n<p>In 2021, we delivered over 47,700 hours of counselling to people struggling with a variety of mental health problems. Our clients presented with anxiety, depression, stress, relationship problems, grief, and trauma, to name a few. Although more people than ever came to us for help, we were well equipped to serve the needs of our clients, consolidating all we learned from 2020 and further enhancing our work with clients through online platforms.<\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile has-background\" style=\"background-color:#eff2f4;grid-template-columns:33.3% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/annualreport.calgarycounselling.com\/2021\/wp-content\/uploads\/2022\/04\/RobbieBWagner_phJaredSych_Avenue_flat-SQUARE-1-1024x1024.jpg\" alt=\"Robbie Babins Wagner headshot. Image by Jared Sych\" class=\"wp-image-151 size-large\" srcset=\"https:\/\/annualreport.calgarycounselling.com\/2021\/wp-content\/uploads\/2022\/04\/RobbieBWagner_phJaredSych_Avenue_flat-SQUARE-1-1024x1024.jpg 1024w, https:\/\/annualreport.calgarycounselling.com\/2021\/wp-content\/uploads\/2022\/04\/RobbieBWagner_phJaredSych_Avenue_flat-SQUARE-1-300x300.jpg 300w, https:\/\/annualreport.calgarycounselling.com\/2021\/wp-content\/uploads\/2022\/04\/RobbieBWagner_phJaredSych_Avenue_flat-SQUARE-1-150x150.jpg 150w, https:\/\/annualreport.calgarycounselling.com\/2021\/wp-content\/uploads\/2022\/04\/RobbieBWagner_phJaredSych_Avenue_flat-SQUARE-1-768x768.jpg 768w, https:\/\/annualreport.calgarycounselling.com\/2021\/wp-content\/uploads\/2022\/04\/RobbieBWagner_phJaredSych_Avenue_flat-SQUARE-1.jpg 1400w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-large-font-size\">Life comes with challenges [\u2026] but we can promise that, as we move into our 60th year, whatever our community may face in the future, we will be there.<\/p>\n<\/div><\/div>\n\n\n\n<p>Some highlights of 2021 that allowed us to elevate our ability to serve our clients and community, include:<\/p>\n\n\n\n<ul><li>In 2021 we received the Centre\u2019s first formal 3\u2013year accreditation from the Canadian Accreditation Council. Our Brief Intervention Caregiver Support Program (BICS) also received accreditation. This was the first time any agency has received a three-year accreditation at their first application.<\/li><li>Thanks to an investment from the Calgary Foundation, we developed a fully electronic onboarding and orientation system to engage and guide all new employees and students joining the Centre, helping new staff feel part of the culture even though they were working remotely<\/li><li>Our pivot to digital service was so remarkable that Microsoft featured it in a Microsoft Industry Blog and video.<\/li><li>We began a two-year engagement with Veterans Affairs Canada to train and coach Clinicians working at Occupational Stress Injury clinics across the country in the use of the OQ\u201345 and Feedback Informed Treatment. This training will enhance the outcomes of Veterans Affairs Canada clients.<\/li><li>Our Director of Counselling Initiatives, Cathy Keough received the 2020 Commitment to Person-Centered Practice Award through the Bhayana Foundation, the premier national awards program for excellence in the human services sector.<\/li><li>We began doing our research to develop a strategy for equity, diversity, and inclusion, ensuring that our value of inclusion is both felt and experienced by all staff and clients.<\/li><\/ul>\n\n\n\n<p>All of these accomplishments are possible because of the strength and commitment of the team at CCC. On behalf of myself and the CCC Senior Leadership Team, I want to thank our staff, students, and volunteers for their dedication, flexibility, and passion for service. I feel very fortunate to work with such a dedicated team that give so much of themselves to help our clients.<\/p>\n\n\n\n<p>The support of our Board and the generosity of our funders, donors and community was key in our ability to serve more clients than ever before without a wait list or financial barriers.<\/p>\n\n\n\n<p>Life comes with challenges \u2014 we will inevitably experience more difficult times as individuals, families, and a community, but we can promise that as we move into our 60th year, whatever our community may face in the future, we will be there.<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/annualreport.calgarycounselling.com\/2021\/wp-content\/uploads\/2022\/04\/robbie-signature-vector-isolated-1024x307.png\" alt=\"\" class=\"wp-image-147\" width=\"237\" height=\"70\" srcset=\"https:\/\/annualreport.calgarycounselling.com\/2021\/wp-content\/uploads\/2022\/04\/robbie-signature-vector-isolated-1024x307.png 1024w, https:\/\/annualreport.calgarycounselling.com\/2021\/wp-content\/uploads\/2022\/04\/robbie-signature-vector-isolated-300x90.png 300w, https:\/\/annualreport.calgarycounselling.com\/2021\/wp-content\/uploads\/2022\/04\/robbie-signature-vector-isolated-768x230.png 768w, https:\/\/annualreport.calgarycounselling.com\/2021\/wp-content\/uploads\/2022\/04\/robbie-signature-vector-isolated.png 1200w\" sizes=\"(max-width: 237px) 100vw, 237px\" \/><\/figure>\n\n\n\n<p>Dr. Robbie Babins-Wagner<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-background-color has-primary-background-color has-text-color has-background has-link-color wp-elements-bec685c9a58d724c707e5fba37c112f8 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\">\n<h2 class=\"wp-block-heading\" id=\"single\" style=\"font-size:40px\"><strong>Message from the board<\/strong><\/h2>\n\n\n\n<p class=\"has-normal-font-size\" style=\"line-height:1.5\"><strong>Read the message from our board chair Wendy Tynan.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons alignfull is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-primary-color has-background-background-color has-text-color has-background\" href=\"https:\/\/annualreport.calgarycounselling.com\/2021\/message-from-the-board\/\">Read the Message<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-background-color has-secondary-background-color has-text-color has-background has-link-color wp-elements-63d88486b35598e57f2789c1c2efdfd2 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\">\n<h2 class=\"wp-block-heading\" id=\"family\" style=\"font-size:40px\"><strong>Year in Review<\/strong><\/h2>\n\n\n\n<p class=\"has-normal-font-size\" style=\"line-height:1.5\"><strong>Calgary Counselling Centre\u2019s 2021 facts and figures.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons alignfull is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 is-style-fill\"><a class=\"wp-block-button__link has-secondary-color has-background-background-color has-text-color has-background\" href=\"https:\/\/annualreport.calgarycounselling.com\/2021\/year-in-review\/\">Learn More<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-background-color has-text-color has-background has-link-color wp-elements-a09af0d4265a827cd96a621280bcf4f1 is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#007078;padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\">\n<h2 class=\"wp-block-heading\" id=\"patron\" style=\"font-size:40px\"><strong>Our Pillars<\/strong><\/h2>\n\n\n\n<p class=\"has-normal-font-size\"><strong>In-depth updates about our counselling and research initiatives.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons alignfull is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-background-background-color has-text-color has-background\" href=\"https:\/\/annualreport.calgarycounselling.com\/2021\/counselling\/\" style=\"color:#007078\">Read More<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We all faced a second year full of challenges and adversity in 2021. Changing public health measures and concern over COVID-19 variants, tested us as individuals and a community. In the face of these challenges the team at CCC knew that we needed to be a source of certainty, trust, and reliability for the people [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-small-header","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/annualreport.calgarycounselling.com\/2021\/wp-json\/wp\/v2\/pages\/30"}],"collection":[{"href":"https:\/\/annualreport.calgarycounselling.com\/2021\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/annualreport.calgarycounselling.com\/2021\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/annualreport.calgarycounselling.com\/2021\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/annualreport.calgarycounselling.com\/2021\/wp-json\/wp\/v2\/comments?post=30"}],"version-history":[{"count":11,"href":"https:\/\/annualreport.calgarycounselling.com\/2021\/wp-json\/wp\/v2\/pages\/30\/revisions"}],"predecessor-version":[{"id":217,"href":"https:\/\/annualreport.calgarycounselling.com\/2021\/wp-json\/wp\/v2\/pages\/30\/revisions\/217"}],"wp:attachment":[{"href":"https:\/\/annualreport.calgarycounselling.com\/2021\/wp-json\/wp\/v2\/media?parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}